LA Fitness Epsom: Call in the debt collectors, you're still a member
Here’s a word of advice…
If you’re the sort of person who might ever cancel a gym membership (and let’s face it, that’s most people) don’t EVER go to LA Fitness (at least, not the one in Ruxley Lane, Ewell).
Not unless, when you cancel your membership in the way expressly recommended by the (incompetent) manager, you still receive threatening letters from debt collection agencies.
The idiots at LA Fitness Epsom have threatened my wife, without any prior warning, with a debt collection thuggery agency, demanding an £80 payment that was never due.
Added to which, they took at least 2 months’ payment after the original membership was cancelled, before we stemmed the flow of cash by stopping the direct debit from our bank account.
So, don’t EVER join the idiots at LA Fitness. They don’t listen to complaints. They have no system in place. And to be honest, if they can’t handle basic administration, what chance have they dealing with something of the utmost importance: your health?
Thanks for nothing LA Fitness. You’re a bunch of cowboys and you deserve to publicly ridiculed. Hence the post.
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June 14th, 2011 at 12:16 pm
totally agree had the same problem and the manager is a cunt, fucking cowboys!